At a glance…

Decreasing real estate footprint

ART Health Solutions worked with our client to understand the impact of over-crowding within their office space and provide data-driven insights to help inform real estate strategy regarding occupancy and a desire to decrease the office footprint.

The Challenge

Overcrowding of the office headquarters is reported to have significant negative effects on the employee experience.

The Challenge

Overcrowding of the office headquarters is reported to have significant negative effects on the employee experience.

The Method

Collect three months of data collection to give us insight into employees' wellbeing and performance.

The Results

Our findings allowed us to gain a better understanding of the employee experience and the impact of overcrowding.

The Benefits

ART supported the business case in the decision to decrease real estate footprint, resulting in helping to right-size the workplace.

The Method

We conducted three months of data collection that gave us insight into employees' wellbeing and performance.

We did so by measuring cognitive performance via our Omics mobile app, activity and sleep data through wearable devices and employee mood and sentiment via pulse surveys. All data was aggregated and anonymised prior to providing back a detailed insights report to the client. Additionally, we worked with the client to create a bespoke dashboard that allowed them to compare this dataset against all their other sites. Employees were also invited to join a group community page, which included regular wellbeing content and education pieces, as well as competitions and challenges.

Wearable technologies

Participant engagement

Pulse surveys

Omics

The Results

Our findings allowed us to gain a better understanding of the employee experience and the impact of overcrowding.
Our team provided a comprehensive report with a summary of all key findings, actionable insights and an appendix of aggregated and anonymised data for further interrogation.
This report was presented to the client via an interactive workshop before finalising the report to share more broadly.

With 35% of employees spending over 2 hours commuting each day, not only did it negatively impact their reported happiness but also meant office workers were sleeping less than those working from home.

• Noise levels were highlighted as a strong disruptor of cognitive performance, with Omics tasks being completed 23% of the time in an environment that was reported as noisy. Distractibility (measured through Omics) was impaired by 3% when working in a noisy environment.

• There is a clear discrepancy between where employees are working and what their working style preference would be – currently the majority work from home 5 days per week, while the majority in practise would only choose to work from the office 3 days per week. Data collected from the home confirms that it can be an effective place to work for this employee group but they need to feel empowered to work in a way that suits them.

Introducing a revised hybrid working model, not only targets the issue of overcrowding but more importantly it supports employees wellbeing.

Benefits and value to client and participants.

Our findings supported the decision to decrease real estate footprint, resulting in helping to right-size the workplace.

• Provided objective data to inform and support the change management for a hybrid model and change leaders’ perspectives that a traditional office culture is required for wellbeing and performance.

• Provided specific recommendations for practices that would increase the employee experience.

This project makes me think about the work/life balance, and it shows my company pays attention to employee benefits and health

Participant/Employee

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