Global Real Estate Services Company
We engaged with this world leading, global real estate services company late in 2019 as they recognised the opportunity to utilise their internal workspaces as a tool to inform and educate their external stakeholders.
At a glance
We engaged with this world leading, global real estate services company late in 2019 as they recognised the opportunity to utilise their internal workspaces as a tool to inform and educate their external stakeholders. With over 90,000 staff, based in 300+ office locations, our client had a strong desire to understand how their workspaces impacted the health & performance of their teams as well as being able to deliver world leading insights to support their own clients strategies.
With a range of clients across the spectrum of industries, our client needs to understand every aspect of the workplace experience
Not only does this apply to the huge portfolio of externally managed real estate, but it is also relevant to their own internally owned and managed property.
Our client decided to open a brand new SMART office incorporating a selection of workplace concepts, tools & designs, to enhance the overall employee experience.
The new office space was designed to showcase how a workplace can be a health & performance enabler, so features could be replicated across parts of their own, and clients, real estate portfolio.
The planned office move unfortunately clashed with the start of the COVID lockdown period when all staff were immediately asked to work from home. This change to workplace location presented a range of complex problems for our client, both internally & externally.
What can be done to support the wellbeing & performance of employees during lockdown and beyond?
Return to Office
How can organisations best mitigate risk whilst developing a functional operational plan based on low occupancy?
What level of occupancy can be achieved in offices and within what timescales, whilst keeping employees safe?
What will the new “Business as Usual” look like from a workspace perspective to meet the needs of employees in the future?
Utilising our proprietary technology, in-house expertise and sector experience…
we were able to design a scientifically robust process that ensured employees could be measured across multiple workspaces to provide objective insights relating to the impact of each space on wellbeing & performance. This process was developed with four key areas in mind:
ART’s in-house data processing technology, integrated with a range of reliable devices, ensured that high quality data was collected throughout the project to enable meaningful insights.
Passive Data Collection
The ART team developed processes to ensure that engaging in the project caused minimal disruption to employees, with an average active engagement time of just 15 minutes per week.
Security and Privacy
Working in conjunction with the client’s Privacy Officer, we collected a wealth of data that was fully anonymised and secure at all times, giving both the client and employees peace of mind.
Our expertise and insights provided meaningful findings to our client, enabling evidence-based decisions to be made that will drive effective change across their real estate portfolio.
The importance of health in the workplace cannot be underestimated and with an unprecedented event (Covid19), seeing a potential revolution in working styles. ART Health have been helping us bring leading insights to clients on health, happiness and productivity at work. The study is eye opening and makes a clear case for putting Wellness and Health front and centre of the workplace as is allowing us to truly measure the performance of our new market leading workplace
UK Real Estate Director